DELIVERY

UK Delivery costs
For UK deliveries under £30 all orders are sent via Royal Mail 1st class Signed for which has a one off charge of £2.80. For orders over £30 we offer free postage, orders are also sent via Royal Mail 1st Class Signed for service. For orders over £100 we will use a courier service.

 

International shipping
Items are sent to overseas addresses via tracked delivery services at a cost of £10 per order.  Please note that customers are responsible for any duties and customs charges that may be applicable.

Local Collection

If you are based in the Manchester area there is an option at checkout to collect your order from either one of our markets or from The Warren in Stockport Town Centre.

We will then contact you when your order is ready to arrange collection from your preferred location. 
 

Delivery times
Most items are made to order, but some may be held in stock which will be sent within 3 days of placing the order. Items personalised or made to order generally take 10 to 14 working days to be made and dispatched. Any jewellery items that require hallmarking will take approximately 2-3  weeks.  Any time or date stated for delivery is an estimate only.  If you require an item urgently for a special date or event please contact me. More often than not I can work to short time scales. 

Packaging
Jewellery will be packaged in a jewellery box.

All items will be packaged safely and securely with bubble wrap where necessary.

Returns
We hope you will love your purchase but do understand if you change your mind. We are happy to accept returns for refund or exchange on items within 14 days of delivery and in their original packaging and condition. 

We accept returns on all items except for the following:

* Earrings (for hygiene reasons)
* Personalised items
* Specially Commissioned pieces
* Items on sale

Should you wish to return an item, please contact us with your order number and details so we know to expect your parcel. 

Buyer is responsible for return postage costs. and ensuring appropriate packaging and shipping is used to ensure goods are delivered safely. Refund amount will be for the cost of goods only.